05232013Headline:

3DPLM Walkin Drive For Freshers As Technical Support in PLM Domain

3DPLM Walkin Drive For Freshers As Technical Support in PLM Domain

 

Company Name:  3D PLM Software Solutions Ltd.

 

Website:               www.3dplmsoftware.com

 

Qualification:        B.Tech, BE, M.Tech

 

Experience:          0-2 Years

 

Location:               Pune

 

Job Role:               Technical Support in PLM Domain

 

 

Salary:                   3,00,000 – 3,50,000 P.A

 

 

Job Description:

 

-  Assist customers to troubleshoot and resolve issues involving Dassault Systems suite of PLM Products.

 

- Reproduce customer issue in-house, this will require recreating the customer environment in-house.

 

- Determine source of customer problem (product based, installation and administration issue) and suggest bypass methodologies if available.

 

- Submit and track issue with Development Team

- Validate Solutions provided by development team

 

- Coordinate communications between yourself, development team, and the customer

 

- Organize calls with customer to converge upon a resolutions

 

- Coordinate efforts with R&D and other DS teams to meet customers targets

 

- Manage defect communications between Dassault Systemes Support & the customer

 

 

 

 

Desired Profile:

 

Qualification:  B.Tech/B.E,M.Tech – Automobile, Aviation, Mechanical, Metallurgy, Production/Industrial

 

- Candidates with no experience should have marks 60% and above in 10th, 12th & BE with no backlogs.

 

- Good English communication is mandatory.

 

 

Walk-in Details:

 

Walk-in Date: 31st Jan & 1st Feb 2013

 

Timing: 10am to 12pm

 

Venue:-

 

3DPLM Software Solution

 

Red Fort Bldg,

 

Plot No. 15/B Pune Infotech Park

 

M. I. D. C. Hinjewadi Taluka Mulshi

 

Phase 1

 

Pune

 

Contact Person: Deepti Deshpande

 

Note: Candidates who have appeared for the interview in the last 6 months cannot re-apply.

 

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