3DPLM Walkin Drive For Freshers As Technical Support in PLM Domain
Company Name: 3D PLM Software Solutions Ltd.
Qualification: B.Tech, BE, M.Tech
Experience: 0-2 Years
Job Role: Technical Support in PLM Domain
Salary: 3,00,000 – 3,50,000 P.A
- Assist customers to troubleshoot and resolve issues involving Dassault Systems suite of PLM Products.
- Reproduce customer issue in-house, this will require recreating the customer environment in-house.
- Determine source of customer problem (product based, installation and administration issue) and suggest bypass methodologies if available.
- Submit and track issue with Development Team
- Validate Solutions provided by development team
- Coordinate communications between yourself, development team, and the customer
- Organize calls with customer to converge upon a resolutions
- Coordinate efforts with R&D and other DS teams to meet customers targets
- Manage defect communications between Dassault Systemes Support & the customer
Qualification: B.Tech/B.E,M.Tech – Automobile, Aviation, Mechanical, Metallurgy, Production/Industrial
- Candidates with no experience should have marks 60% and above in 10th, 12th & BE with no backlogs.
- Good English communication is mandatory.
Walk-in Date: 31st Jan & 1st Feb 2013
Timing: 10am to 12pm
3DPLM Software Solution
Red Fort Bldg,
Plot No. 15/B Pune Infotech Park
M. I. D. C. Hinjewadi Taluka Mulshi
Contact Person: Deepti Deshpande
Note: Candidates who have appeared for the interview in the last 6 months cannot re-apply.