07012013Headline:

American Express Recruiting Business Analyst -Client Service Group

American Expr

Date: Jan 29, 2013

Location: Gurgaon, HARYANA, IN

Business Analyst – Client Services Group-13000342

Description
Create and develop standardized Client facing Business Travel MI publications across JAPA.
- Track and manage various revenue initiatives like CM Fee, Revenue reengineering, MI Billing etc
- Diagnose broken processes and drive efficiency through design change.
- Drive efficacies through intelligent automation of manual redundancies and laborious tasks.
- Support Client retention of @risk clients by providing incisive and in-depth analysis of the Client travel program.
- Support post travel data quality by managing client hierarchy & profile updates (incl. reason codes & UDID’s) and assist with quality checking and reporting
- Co-ordinate the resolution of day to day Operations escalations and complaints as well as assisting in tracking SDN Action Plans
- Follow up and resolve client billing and accounts receivable issues
- Support CMs in delivering on customer requirements, i.e. SLA and scorecard reporting, adhoc & manual MI reporting
- Support new client on boarding by Co-coordinating set up and report production for MI products, incl. PET , Axis Work & Trackpoint
- Responsible for ensuring preferred supplier programs are distributed, loaded & quoting correctly. Following up any issues with suppliers.
- Production and preparation of Business Review presentations incl, data mining, analysis, travel industry insights
- Coordinate ‘push & pull’ of data and information across all markets in JAPA for Global customers

American Express is an equal opportunity employer.
Graduation Or Equivalent Qualification Required
Good communication skills both written and oral
- Analytical mind & attention to detail.
- High result orientation.
- Ability to take independent decision & meet stringent deadlines.

Job: Travel
Primary Location: India-Haryana-Gurgaon
Schedule: Full-time

Job Segments: Business Analyst, Credit, Accounts Receivable, Travel, Travel Industry, Finance

Click here to apply

ess Recruiting Business Analyst -Client Service Group

What Next?

Related Articles

Leave a Reply

Submit Comment

Comment moderation is enabled. Your comment may take some time to appear.

SEO Powered by Platinum SEO from Techblissonline
Close
Get regular Updates
Click on the below Social media button and get regular updates

Twitter

Facebook

Google+