Genpact Recruiting Associate /Senior Associate Walkin Drive – 1st To 6th Dec 2012

Job Role: Associate/ Senior Associate -(Non – Technical)

Education Qualification: B.Sc , B.Com , B.A , BBA , BHM

Required Experience: 0-2 Years

Job Location: Delhi

Job Description:

- Take inbound calls

- Comprehend customers queries / Complains / Comments

- Display empathy/ understanding of the issue/ concern towards customer

- Provide quick an effective resolution to the customer’s queries

- Handling multiple tasks simultaneously

- Has a pleasant attitude

- Wants to delight customers, above and beyond call of duty

- Has a knowledge of customer needs

- Is able to communicate clearly, both written and in speech

- Talks in a way the customer can understand

- Is able to handle complaints, even irate customers

- Works accurately and with eye for details

- Is able to use automated information systems to analyze the customers situation
Desired Profile:
- DAY SHIFT – 6 Days Working

- Qualification / Skills

- Graduation in any STREAM

- 0 -2 years of experience

- Freshers shall also be considered

- good communication skills

- Fluent in English

- Excellent Analytical skills.
Note:

If one choose to walkin write priya on top of the resume.(mendatory)
Walkin Details:

Walkin date: 1st Dec to 6th Dec ( Except Sunday)

Walkin Time: 10 am to 2 pm

Venue:
DITP,DMRC building,
8th floor genpact
behind shashtri park metro station,shashtri park
delhi-110052.

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Official Website: www.genpact.com