Sony Ericsson Job Openings for ENGINEER-1st Level Assurance 2013

Sony Ericsson Job Openings for ENGINEER-1st Level Assurance 2013


Job Role: ENGINEER-1st Level Assurance

Official Website: www.ericsson.com

Education Qualification: BE,B.Tech

Required Experience: 0 – 2 Years

Job Location: Gurgaon
Job Description:
Key Responsibilities:

* Service Alarm Monitoring

* Alarm Management for the assigned Network Services

* Ticket Management

* Fault remedy requiring on site presence is dispatched timely (as per the SLA / KPI) to the field operations organizations

* Work Order Handling

* Regular follow up on the events with relevant departments working on it as per the MSTOP process

* Work towards KPI & Balanced Scorecard parameters

* Work towards the IPM parameters assigned by the Shift Manager

* To ensure Security is implemented and maintained in accordance with Security and Risk Management directives of the organization

* Adherence to the organizational guidelines & departmental processes & procedures.

* Qualifications: Degree within Electrical Engineering/Telecommunication Engineering/Computer Science/Computer Engineering or equivalent

* Industry experience: Telecom

* Years of experience: 0-2 years

* Certifications: Any Certification related to Telecom shall be an added advantage

* Technical and/or functional skills: Good knowledge of service networks / GSM Network / WCDMA network / service applications characteristics and capabilities; Service Performance indicators and their interpretation. Basic Knowledge of services and service applications implementation / integration processes along with Access, Core, Transport & Service Networks

* Leadership skills: Not Applicable

* Language skills: Proficiency in written / Spoken English & Hindi

* Values and behaviors: Ericsson Core Values / Honesty / Integrity / shall be exhibited
Last Date: 30th May 2013



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