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Synygy Recruiting Associate Business Analyst

Synygy Recruiting Associate Business Analyst

 Job Description

As an Associate in Managed Operations, you will work as a member of our Managed Services organization to provide process expertise in the administration of configured Sales Compensation Management (SCM) solutions for Global 2000 companies.

Associates are responsible for working as part of a customer-focused project team using Synygy’s software solutions to verify accuracy of data and reports and assist in managing the production of routine and ad hoc deliverables for clients globally.

Responsibilities

  • Follow plan management procedures and checklists for SSAE 16 compliance and assist in creating new data verification procedures and checklists for projects when needed
  • Monitor successful completion of processing tasks
  • Verify the accuracy of data, calculations, and the content and format of reports and other deliverables
  • Troubleshoot and resolve processing issues or problems uncovered in data and reports, document root cause, and identify preventative measures to mitigate against a future occurrence of an issue
  • Alert all team members to problems and potential solutions
  • Participate in process management conference calls and on-site meetings with client, and provide additional support for client issues or questions when needed
  • Provide payroll analysis or a summary of the results of payroll validations to assist client in payroll approval
  • Complete postmortem reviews and participate in review meetings after each payment processing cycle
  • Maintain and update system parameters and other system data, and validate the archive process for historical data
  • Configure minor system changes for new client requests
  • Assist project team with business and project knowledge for larger system changes and work collaboratively in the discovery and testing of changes handled by members of the Managed Configuration department to ensure work is completed correctly
  • Assist project team to schedule database maintenance tasks, and communicate issues that require unplanned maintenance when needed
  • Monitor trends in processing times and the accuracy of deliverables, and proactively provide suggestions or ideas for improvement
  • Assist project team to support SSAE16 compliance audits and provide requested documentation and other evidence of proper controls upon request
  • Follow-up with client analysts on standard project deliverable

Prerequisites

An Associate must have:

  • Minimum one year experience in management consulting or other work providing professional services to Global 2000 companies preferred
  • Experience using Excel for data analysis and using Microsoft Office preferred
  • Very strong detail orientation and strong analytical skills
  • Strong oral and written communication skills
  • High level of team orientation
  • Knowledge of database theory
  • Graduate degree

Synygy is not paying for relocation costs in connection with this position.

Click here to apply

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